A double-hung sash window with sash cords is a traditional window style where both the top and bottom sashes (the framed panes of glass) can move up and down.  Sash cords are the ropes or cords attached to the window sashes, running over pulleys hidden in the window frame, and connected to counterweights. The counterweights balance the sashes, making them easy to open and hold in position.  Over time, these windows can develop issues due to age, wear, and lack of maintenance.  Common problems include​ snapped or frayed cords, stuck or jammed sashes, broken pulleys or weights. Sometimes they are painted shut or not staying up!  We've seen it all.

 

Double-hung sash windows with sash cords can become troublesome if the cords or balance mechanisms fail—usually requiring repair or replacement to keep them functional.

 

Restore your traditional sash windows to full functionality with our comprehensive Sash Cord Service.  We don’t just replace cords — we fully recondition your windows, ensuring smooth operation, improved longevity, and preserved heritage charm. Our expert team carefully handles every detail, leaving your home clean and your windows working like new.​​​

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What’s Included in the Service:

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• Lay protective dust sheets to keep your space clean

• Remove stop beads and scrape away excess paint impeding window movement

• Free up and carefully remove both top and bottom sashes

• Remove old parting beads

• Inspect sashes for loose putty or joints and make necessary repairs

• Check for any damaged glass or signs of wood rot

• Install four brand-new sash cords

• Balance the windows properly, adding weights if needed for smooth operation

• Reinstall the top and bottom sashes

• Fit new parting beads

• Refit existing stop beads

• Clean up thoroughly — all rubbish removed and area vacuumed